All correspondence for travel arrangements should be addressed to M/s HOTEL SANJ at the given address. For the services contracted, 50% advance payment should be made to hold the booking on confirmed basis & the balance amount can be paid either before your arrival or upon arrival in INDIA - but definitely before the commencement of the services. HOTEL SANJ hold the right to decide on the amount to be paid as advance payment, based on the nature of service & the time left for the commencement of the service. Besides above, in certain cases like Train Journeys, hotels or resorts bookings during the peak season (Christmas/ New Year) or during fairs/festivals, full payment may be required in order to hold space on CONFIRMED BASIS. Please note that such payments are NON REFUNDABLE.

Mode of Payment :

Advance payment can be made through Wire Transfer to our bank or through Mail Authorization through credit cards We accept American Express, Master and Visa Credit cards. Upon arrival in INDIA, the payment can be made in cash, traveler cheques or by credit cards. In case of payment through credit card, a small amount of bank processing would be applicable on the amount being paid by credit cards.

You shall not use credit card of any third party for your booking rooms through this Website, unless such credit card / debit card belongs to any of your close relative and you have express authority to use the said credit card / debit card.)

Cash Transfer :

You may transfer funds via Wire Transfer for the services billed through us. The transfer can be made at any of our accounts as mentioned below:

CREDIT CARD (American Express):

There will be a service charge of 3% if the payment is made by credit card If the money is to be settled by American Express we will need by fax the photocopy of your credit card from both the sides and an authorisation in the following format duly signed by you. Most of the time, in the photocopies the batch code on the card does not come out clear. This is the four digit number given on the right hand side of the card (just above the card number). Please always mention this batch code number.

CREDIT CARD (Master Or Visa Card ):

There will be a service charge of 3% if the payment is made by credit card If the money is to be settled by Master or Visa card we will need by fax the photocopy of your credit card from both the sides and an authorisation in the following format duly signed by you.

Demand Draft:

Payment can be made by Demand Draft in favour of HOTEL SANJ payable at Jaipur.

Office & Home phone numbers:

In all the cases, we will be needing photocopies of your passport.
In case of Indian - we will need photocopy of your Driving License / Voter ID / Passport

Refunds:

Refund of the unutilized services, if cancelled in advance and paid for, will be made to the person who has actually made the payment To us. Actual amount will be refunded after working out the figure on the basis of cancellation rules given above. Please be informed that The refund process may take from 2-4 weeks due to lengthy banking process. If the refund is made to the credit card account OR to Bank account, the bank charges will be debited from the refund amount.